Security
Your security is our priority. Discover our tips for buying and selling with confidence on Bwatoo.
Buy and sell safely
Bwatoo does everything possible to ensure secure transactions. Follow these tips to protect yourself from scams and make the most of our platform.
Verify the seller's profile
Check reviews, account age, and verification badge. A seller with a positive history is more reliable.
Never pay before seeing the item
Always inspect the item in person before paying. Make sure it matches the description and photos in the ad.
Use Bwatoo secure payment
Our secure payment system protects your money until you receive the item. The money is only transferred to the seller after your confirmation.
Beware of prices that are too low
An abnormally low price can be a sign of a scam. Compare with market prices and ask the seller questions.
Meet in a public place
Choose public and busy places for meetings (shopping centers, police stations). Avoid isolated areas.
Don't share personal information
Never share your home address, bank details, or other sensitive information with buyers you don't know.
Use Bwatoo messaging
Communicate via our built-in messaging. This protects you and allows our team to intervene if there's a problem.
Verify payment before delivery
Make sure the payment is confirmed in your Bwatoo wallet before handing over the item or sending it for delivery.
Be vigilant about these warning signs that may indicate a scam attempt:
If you encounter a problem or suspect a scam, here are the steps to follow:
Contact us
Our support team is here to help you
Report a problem
Report a suspicious ad or user
In case of emergency
If you are a victim of fraud, immediately contact local authorities and keep all evidence (messages, screenshots, receipts).